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Use Cases

Trades

You got into the trades to do the work, not to sit in a van at 7pm answering texts and chasing invoices. Two thirds of tradies have lost work because admin got in the way. We handle the office side so you can stay on the tools.


Documents & Contracts

Permit Status Tracker

Automatically monitors municipal permit portals for status changes, alerts your office the moment a permit is approved or rejected, and schedules the installation job without anyone checking a single portal.

Customer Communications

Negative Review Alert and Response Workflow

Monitors your Google Business Profile for new reviews, instantly alerts you when a negative one lands, and drafts a personalised response ready for your approval. Positive reviews get an automatic thank you.

AI Agents

AI Email Triage & Routing

An AI agent reads every email hitting your shared inbox, classifies it by intent and urgency, and routes it to the right person or channel in seconds. No more buried client requests or Monday morning inbox dread.

Customer Communications

Referral Thank You and Tracking

Automatically thank the people who send you business and track every referral in one place. When a new lead is tagged with a referral source, the referrer gets an instant thank you, and the referral is logged for reporting.

Customer Communications

Seasonal Maintenance Plan Reminder Sequence (30-7-1 Cadence)

Automatically remind maintenance plan customers at 30, 7, and 1 day intervals before their service window opens. Trades businesses using this cadence push renewal rates from under 50% past 75%, turning forgotten agreements into reliable recurring revenue.

Customer Communications

Invoice Payment Reminder Escalation

Automatically chase overdue invoices through a timed escalation sequence of emails, SMS, and internal alerts, so you collect faster without the awkward phone calls.

Sales & Leads

Duplicate Lead Detection and Merge

Automatically detect and merge duplicate contacts the moment they enter your CRM, so every rep sees the full history and no returning prospect gets treated like a stranger.

Customer Communications

AI Classified Email Auto Responder

An AI agent reads every email in your shared inbox, classifies it by type, and sends an appropriate response within minutes. New enquiries, support questions, billing issues, and spam all get handled automatically, around the clock.

Data Sync & Integrations

Warranty Claim Tracking & Notification

When a customer reports a failed repair, this automation checks the original job record, confirms warranty status, and books a priority return visit with full history attached. Your customer gets instant confirmation and your technician arrives prepared.

AI Agents

AI Review Response Agent

An automated agent monitors your Google and Yelp reviews, classifies each one by sentiment, drafts a response that matches your tone, and posts it. Negative reviews get routed to you for approval first. Your response rate stays near 100% without you writing a single reply.

Client Onboarding

Signed Contract to Welcome Email Sequence

When a client signs their contract in DocuSign or PandaDoc, a personalised welcome email sequence fires automatically. No lag, no forgotten follow ups, no buyer's remorse brewing in silence.

Client Onboarding

Automated Client Onboarding Checklist with Status Tracking

Automatically generate a structured onboarding checklist for every new client, assign tasks to the right team members, track completion in real time, and escalate overdue items before anyone has to ask.

Sales & Leads

Stale Lead Reengagement Sequence

Automatically follow up with leads that went quiet in your CRM. A scheduled workflow detects stale deals, sends personalised outreach over days and weeks, and alerts your team the moment someone reengages.

Sales & Leads

Proposal Sent to Follow Up Ladder

Automatically triggers a timed sequence of check in emails, value add content, and call tasks the moment a proposal leaves your outbox. If the prospect opens the document, your rep gets an instant alert to call while they're still reading.

Scheduling & Bookings

Multi Trade Job Coordination Sequencer

When a job needs multiple trades in sequence, this automation monitors each stage's completion and instantly schedules the next trade with full context. No phone tag, no wasted days waiting for someone to pass the baton.

Sales & Leads

AI Lead Scoring on Inbound Submissions

An AI agent scores every inbound lead the moment it arrives, enriching it with firmographic data and ranking it against your ideal customer profile. Your sales team calls the right leads first instead of working the queue blind.

Client Onboarding

30 Day Onboarding Health Check and Feedback Loop

Thirty days after onboarding begins, an automated workflow surveys your client, pulls milestone data from your project tools, generates an AI written retrospective, and flags anyone who needs a recovery call. Every onboarding teaches the next one.

AI Agents

Technician Voice to CRM Job Notes

Technicians record a voice note after each job. AI transcribes it, extracts structured fields, and writes them straight into your CRM or field service software. Job note completion goes from 40% to near 100% without anyone typing a word.

Scheduling & Bookings

Cancellation Waitlist Backfill

When a client cancels, this automation instantly checks your waitlist, texts the top matches, and lets the first person to respond claim the slot. No phone tag, no empty chairs, no lost revenue.

Invoicing & Payments

New Client Onboarding with Payment Setup

Automatically create client profiles across your CRM, accounting software, and payment processor the moment a deal closes. Payment collection is live before you've finished your coffee.

Sales & Leads

Google Ads Click to Call Lead Logger

Automatically logs every phone call from your Google Ads campaigns into your CRM with full keyword attribution, call duration, and recording links. No more guessing which ads actually generate revenue.

Sales & Leads

Facebook/Instagram Lead Ad to CRM Sync

Automatically push every Facebook and Instagram lead ad submission into your CRM within seconds, then trigger a personalised welcome message before the prospect has time to scroll past your competitor's ad.

Reporting & Dashboards

Employee Productivity & Task Completion Digest

An automated weekly digest pulls task data from your project management tool, calculates completion rates and overdue items per team member, and delivers a formatted summary to your management Slack channel so you can coach with data instead of guesswork.

Sales & Leads

Lost Deal Win Back Campaign Trigger

When a deal is marked Closed Lost in your CRM, this automation captures the loss reason, waits for the right moment, then sends a personalised reengagement email. If the contact responds, it reopens the deal and alerts your rep with full context.

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