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Use Cases

Trades

You got into the trades to do the work, not to sit in a van at 7pm answering texts and chasing invoices. Two thirds of tradies have lost work because admin got in the way. We handle the office side so you can stay on the tools.


Customer Communications

Job Completion Notification to Client

When your technician marks a job complete, the client instantly receives a professional summary with photos and a payment link. No phone calls, no handwritten notes, no chasing.

Data Sync & Integrations

Stale Lead Reengagement Trigger

Automatically detect leads that have gone quiet in your CRM and launch personalised outreach sequences to bring them back. No more forgotten contacts or wasted pipeline.

Reporting & Dashboards

Weekly Appointment & No Show Report

Automatically compiles your weekly appointment data, calculates no show rates by provider and time slot, and delivers a clear summary every Monday morning so you can take action on the patterns costing you revenue.

Scheduling & Bookings

Service Area Dispatch Router

Automatically geocode incoming job requests, match them to the nearest available technician by zone and skillset, and confirm the appointment with both parties. No dispatcher bottleneck, no wasted drive time.

Sales & Leads

Meeting Booked to Deal Creation

When a prospect books a discovery call, a deal is created in your CRM within seconds. Contact records are enriched, a premeeting questionnaire goes out, and your rep gets a prep brief. No manual data entry, no pipeline ghosts.

Scheduling & Bookings

Intake Form to Appointment Pipeline

Automatically turn website consultation requests into booked appointments. When a prospect submits your intake form, this automation creates their CRM record, sends a scheduling link matched to the right service and team member, and follows up if they don't book.

AI Agents

Multi Channel Customer Inquiry Router

An AI agent pulls every incoming message from website chat, Facebook, Instagram, WhatsApp, and SMS into a single queue, reads each one, figures out what the person wants, and routes it to the right place. Booking requests go straight to your calendar. Complaints reach the owner. Pricing questions get an instant reply. Nothing sits unanswered.

Data Sync & Integrations

Construction Job Costing Data Pipeline

Automatically pull labour hours, material receipts, and subcontractor invoices from separate systems into one live dashboard, so you know exactly where every job stands before costs blow out.

Customer Communications

Seasonal Service Reminder Campaign

Automatically remind past clients when their annual or seasonal service is due, with personalised messages and a direct booking link. Turns forgotten repeat business into reliable recurring revenue without your team lifting a finger.

Customer Communications

Multi Channel Intake Form Router

Automatically capture enquiries from your website, Facebook, Instagram, Google, and email into one place. Every lead gets an instant reply, a CRM record, and a route to the right person on your team.

Reporting & Dashboards

Contractor Timesheet & Payroll Summary

Automatically collect contractor timesheets, calculate gross pay with the correct rates, and deliver a ready to review payroll summary every pay period. No more chasing spreadsheets or tallying hours by hand.

Sales & Leads

Multi Channel Lead Source Attribution Tracker

Automatically tag every lead with its true acquisition source, connect that source to closed revenue, and see exactly which marketing channels earn money and which ones waste it.

Documents & Contracts

Invoice to PDF and Auto Send

When a project is marked complete in your project management tool, this automation pulls billable hours and rates, generates a branded PDF invoice, and emails it to the client with payment instructions. A copy lands in the client folder without anyone lifting a finger.

Reporting & Dashboards

NPS & Customer Satisfaction Trend Report

An automated weekly workflow pulls your NPS survey responses, calculates rolling scores and trends, uses AI to group verbatim comments by theme and sentiment, and delivers a formatted report to your leadership team. Score drops trigger instant alerts so you catch dissatisfaction before clients walk.

Documents & Contracts

Equipment Install Registration & Warranty Activation

Automatically register manufacturer warranties the moment your technician completes an equipment install. No missed deadlines, no unregistered units, no liability gaps.

Scheduling & Bookings

Recurring Appointment Auto Rebooking

When a recurring appointment finishes without the next one booked, this automation sends the client a prefilled booking link for their usual day and time, follows up by SMS if they don't act within three days, and flags lapsed clients in your CRM for personal outreach.

Documents & Contracts

Job Safety Checklist Gate

A digital safety checklist that blocks job completion in your field service system until every required check is submitted. No completed checklist, no closed job. Every entry is timestamped, geotagged, and feeds a live compliance dashboard.

Customer Communications

Post Job Review Request with Photo Prompt

Thirty minutes after your technician marks a job complete, an automated SMS lands in your customer's pocket with a direct review link and before/after photos of the work. No manual chasing, no forgotten asks.

Documents & Contracts

Contractor Onboarding Document Pack

When a new contractor lands in your HR system or Airtable base, this automation generates a complete document bundle, sends it as a single signing package through PandaDoc, and updates your records the moment everything is signed.

Customer Communications

New Enquiry Instant Auto Reply

When a prospect fills out your contact form, this automation sends a personalised reply by email and SMS within seconds, logs the lead in your CRM, and alerts your team. No one has to be watching the inbox.

Customer Communications

Estimate Request Auto Acknowledgement with Qualification Questions

Every quote request gets an instant reply and a short set of qualifying questions. By the time your estimator sees the lead, they already know the budget, timeline, and scope, so they spend their hours on prospects who actually convert.

AI Agents

Accounts Payable Processing Agent

An AI agent monitors your AP inbox, reads every invoice using OCR and vision models, extracts vendor details and line items, matches them against purchase orders, and creates draft bills in your accounting system. Discrepancies get flagged before they become problems.

Sales & Leads

Deal Stage Change Notification to Slack Channel

When a deal moves stages in your CRM, a formatted notification lands in your team's Slack channel within seconds. Deal name, value, rep, and new stage included. Closed Won deals get a celebratory announcement the whole company can see.

Reporting & Dashboards

Website & SEO Performance Weekly Briefing

An automated weekly workflow pulls your Google Analytics, Search Console, and keyword ranking data, then delivers a plain language summary with AI generated insights straight to your inbox or Slack every Monday morning.

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