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Use Cases

Professional Services

Engineers, architects, consultants, recruiters. The discipline changes but the problem doesn't. Your highest value people spend nearly half their time on admin instead of billable work. We automate the overhead so utilisation goes up without burning your team out.


Scheduling & Bookings

Multi Timezone Team Round Robin Scheduling

Automatically distribute incoming client bookings across team members in different timezones, sync each assignment to personal calendars and Slack, and give managers a live workload dashboard without anyone lifting a finger.

AI Agents

Support Ticket Classification & First Response Agent

An AI agent that reads every incoming support ticket, classifies it by type and urgency, drafts a first response using your knowledge base, and routes it to the right person. First response times drop from hours to seconds, and over half your tickets never need a human at all.

Client Onboarding

Freelancer/Subcontractor Coordination Hub

Automatically match freelancers to projects, generate agreements, provision tool access, and track deliverables alongside your internal team. One trigger replaces hours of emails, spreadsheets, and manual onboarding.

Data Sync & Integrations

New Employee Onboarding Data Sync

Automatically provision accounts across Google Workspace, Slack, your CRM, and project management tools the moment a new hire is added to your HR system. No checklists, no waiting, no forgotten logins.

Scheduling & Bookings

Service Based Calendar Routing

When a website visitor tells your chatbot what service they need, an automated workflow sends them straight to the right specialist's calendar. No guesswork, no rescheduling, no lost leads sitting in a generic inbox.

Documents & Contracts

White Label Deliverable Packaging

When a deliverable is marked complete in your project management tool, an automation pulls the files, applies your client's branding to cover pages and templates, compiles everything into a polished package, and delivers it to the client portal or inbox. No manual rebranding required.

Invoicing & Payments

Payment Gateway to Database Reconciliation

Automatically compare every transaction from Stripe, Square, or PayPal against your internal records each night, flagging discrepancies before they compound into costly month end surprises.

Documents & Contracts

Proposal Viewed Notification and Follow Up

When a prospect opens your proposal, this automation logs the view in your CRM, pings the assigned salesperson on Slack, and sends a templated follow up email if the document stays unsigned after 48 hours.

Customer Communications

Multi Client Content Approval Workflow

Automatically route creative assets to the right client contact for approval, track every response, and nudge stalled reviews. No more digging through inboxes to figure out what's been signed off.

Sales & Leads

Automated Reference Request After Deal Close

When a deal closes in your CRM, a timed sequence of personalised review requests goes out via email and SMS. Customers get a direct link to your Google review page while their experience is still fresh, and your team never has to remember to ask.

Documents & Contracts

Auto Archive Completed Project Documents

When a project closes in your PM tool, this automation collects every contract, deliverable, and sign off from across your systems, organises them into a standardised archive folder, and generates a summary PDF. No manual cleanup required.

Reporting & Dashboards

Customer Support Ticket Volume Dashboard

Automatically pull ticket counts, response times, and resolution rates from your helpdesk into a live dashboard, with threshold alerts that tell you when things are going wrong before customers start complaining.

Sales & Leads

Weekly Sales Pipeline Snapshot Report

A scheduled workflow pulls every open deal from your CRM each Monday morning, calculates weighted pipeline by stage and rep, flags deals going cold, and delivers a formatted summary to your inbox and Slack before the team meeting starts.

Documents & Contracts

AI Powered Statement of Work Drafter

A project manager fills out a short form after a discovery call. Within minutes, AI drafts a full Statement of Work into your branded template, routes it through Slack for internal approval, and sends it to the client for signature.

Scheduling & Bookings

Appointment to Timesheet Logger

When a completed appointment is marked as done in your scheduling tool, this automation logs the duration, client name, and service type directly to your timesheet. For billable services, it also creates the matching invoice line item with the correct hourly rate.

Invoicing & Payments

PDF Invoice OCR to Accounting System

Automatically extract data from PDF invoices using OCR and push it straight into your accounting system. No manual data entry, no transcription errors, no wasted hours.

Scheduling & Bookings

Booking Triggered Invoice and Deposit Collection

When a high value appointment is booked, this automation creates a draft invoice in your accounting software and sends the client a payment link for a deposit. Once paid, the booking is confirmed and your team is notified, all without anyone lifting a finger.

Sales & Leads

Website Form to CRM with Instant Alert

Automatically push every website form submission into your CRM, tag it by source, and ping the right sales rep within seconds. No more leads sitting in an inbox nobody checks.

Data Sync & Integrations

CRM to Accounting Invoice Sync

Automatically generate invoices in your accounting software the moment a deal closes in your CRM. No retyping customer details, no mismatched line items, no delayed billing.

Invoicing & Payments

Escalating Overdue Payment Reminder Sequence

Automatically chase overdue invoices with a structured sequence that escalates from friendly email to SMS to team alert, so you never have to make an awkward collections call again.

Sales & Leads

Post Call AI Summary and CRM Update

When a sales call ends, AI reads the full transcript and writes structured notes to your CRM within seconds. Key objections, budget signals, next steps, and competitor mentions are captured every time, with zero typing from your team.

AI Agents

Client Health Score Monitor

An automated workflow pulls signals from your email, calendar, project management, and billing systems to calculate a composite health score for every client account. At risk clients surface in a weekly Slack digest so account managers can step in before anyone churns.

Documents & Contracts

Vendor Agreement Intake and Comparison

When a vendor sends a contract, AI extracts payment terms, liability caps, termination clauses and auto renewal dates into a structured row. Your procurement team can then compare every vendor agreement side by side, spotting bad deals before anyone signs.

Client Onboarding

New Client Access Provisioning

Automatically set up portal logins, shared folders, communication channels, and email list memberships the moment a new client is signed. No manual steps, no forgotten permissions, no "I can't find the folder" emails.

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The 5 Workflows Costing Your Business 20 Hours a Week
A practical guide for small business owners who are tired of doing things manually.
01 Where your hours are actually going
02 The 5 automations to set up first
03 How to calculate your real cost of doing it manually
04 Real results from real businesses
05 Your first automation: a step-by-step checklist
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