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Use Cases

Medical

Paperwork has overtaken staff shortages as the number one frustration for Australian doctors. 70% of GPs say admin is a serious concern. We automate the operational side so your team can focus on patients.


Customer Communications

Appointment Reminder Sequence (SMS + Email)

Automatically send a confirmation email at booking, a text the day before, and a final SMS an hour out. Clients show up, your calendar stays full, and your front desk stops making reminder calls.

Invoicing & Payments

Invoice Dispute and Credit Note Workflow

Automatically detect invoice disputes in client replies, pause collection reminders before they cause damage, and route each case to the right person with full context. Credit notes get generated once the dispute is resolved.

Reporting & Dashboards

Weekly Revenue Snapshot to Slack

Automatically pull revenue figures from your accounting platform every Monday morning and deliver a formatted snapshot to Slack, complete with week on week comparisons. No logins, no spreadsheets, no chasing your bookkeeper.

AI Agents

Competitor Price & Activity Monitoring Agent

An AI agent tracks your competitors' pricing, promotions, reviews, and social media activity on a set schedule, then delivers a plain English digest of what changed and what it means for your business.

Data Sync & Integrations

Lab and Diagnostic Result Notification

Automatically route pathology and diagnostic results to the right practitioner, track their review, and notify patients the moment results are ready. No more chasing fax machines or making dozens of phone calls each day.

AI Agents

Weekly Business Pulse Report Agent

An AI agent pulls data from your CRM, accounting software, analytics, support tickets, and project tools every Monday morning, then delivers a plain English executive summary with trends and anomalies. One message replaces an hour of logging into six different apps.

Data Sync & Integrations

Weekly Database Health Report

An automated weekly digest that audits your CRM for missing data, stale deals, orphaned records, and misassigned leads, then delivers a prioritised action list so your team can fix problems in minutes instead of discovering them months later.

Customer Communications

Appointment Booking Confirmation with Prep Instructions

Automatically send clients a confirmation with preparation checklists, intake forms, and documents tailored to their appointment type. They show up ready. You stay on schedule.

Scheduling & Bookings

Post Appointment Review Request

When an appointment ends, this automation texts the client a quick satisfaction rating. High scores get a direct link to leave a Google or Yelp review. Low scores alert your manager privately so they can reach out before any damage is done.

Client Onboarding

AI Personalised Welcome Email Generator

Automatically draft personalised welcome emails for every new client using AI and their intake form data. Your team reviews and approves each one in Slack before it sends, so every client gets a warm, specific first impression without anyone spending 20 minutes writing it.

Client Onboarding

CRM Deal Won to Full Onboarding Kickoff

When a deal closes in your CRM, this automation instantly provisions billing records, creates communication channels, assigns your delivery team, and sends the client a personalised welcome email with a booking link. No admin lag, no dropped handoffs.

Documents & Contracts

New Client Contract Auto Generation

When a new client record lands in your CRM with a signed engagement letter, a prefilled contract is automatically generated and sent for e signature. No copying, no delays, no forgotten clauses.

Data Sync & Integrations

Form Submission to CRM + Spreadsheet Dual Write

Automatically send every web form submission to your CRM and a Google Sheet at the same time. Sales gets instant lead alerts with proper tags, and ops gets a clean audit trail without anyone copying and pasting a thing.

Documents & Contracts

eSignature Completion to Folder Filing

When every party signs a document in DocuSign or PandaDoc, this automation downloads the completed PDF, renames it to your filing convention, stores it in the right client folder, and notifies the account manager. No manual downloading, no misfiled contracts.

AI Agents

Support Ticket Classification & First Response Agent

An AI agent that reads every incoming support ticket, classifies it by type and urgency, drafts a first response using your knowledge base, and routes it to the right person. First response times drop from hours to seconds, and over half your tickets never need a human at all.

Data Sync & Integrations

New Employee Onboarding Data Sync

Automatically provision accounts across Google Workspace, Slack, your CRM, and project management tools the moment a new hire is added to your HR system. No checklists, no waiting, no forgotten logins.

Scheduling & Bookings

Service Based Calendar Routing

When a website visitor tells your chatbot what service they need, an automated workflow sends them straight to the right specialist's calendar. No guesswork, no rescheduling, no lost leads sitting in a generic inbox.

Scheduling & Bookings

Telehealth Link Generation and Pre Appointment Setup

Automatically generate unique video consultation links, send patients a pre appointment pack with connection instructions, and deliver a timed SMS reminder so they join with one tap.

Customer Communications

Postoperative / Post Procedure Followup Sequences

When a procedure is marked complete, an automated sequence sends recovery instructions, symptom surveys, and booking prompts at timed intervals. Concerning responses trigger an immediate alert to the treating practitioner, catching complications days before the next scheduled appointment.

Documents & Contracts

Proposal Viewed Notification and Follow Up

When a prospect opens your proposal, this automation logs the view in your CRM, pings the assigned salesperson on Slack, and sends a templated follow up email if the document stays unsigned after 48 hours.

Sales & Leads

Automated Reference Request After Deal Close

When a deal closes in your CRM, a timed sequence of personalised review requests goes out via email and SMS. Customers get a direct link to your Google review page while their experience is still fresh, and your team never has to remember to ask.

Reporting & Dashboards

Customer Support Ticket Volume Dashboard

Automatically pull ticket counts, response times, and resolution rates from your helpdesk into a live dashboard, with threshold alerts that tell you when things are going wrong before customers start complaining.

Sales & Leads

Weekly Sales Pipeline Snapshot Report

A scheduled workflow pulls every open deal from your CRM each Monday morning, calculates weighted pipeline by stage and rep, flags deals going cold, and delivers a formatted summary to your inbox and Slack before the team meeting starts.

Invoicing & Payments

PDF Invoice OCR to Accounting System

Automatically extract data from PDF invoices using OCR and push it straight into your accounting system. No manual data entry, no transcription errors, no wasted hours.

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05 Your first automation: a step-by-step checklist
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