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Use Cases

Medical

Paperwork has overtaken staff shortages as the number one frustration for Australian doctors. 70% of GPs say admin is a serious concern. We automate the operational side so your team can focus on patients.


AI Agents

Client Onboarding Orchestrator

When a deal closes, this automation creates the project, sends the welcome email, builds the shared folder, books the kickoff call, and sets up billing. Every step adapts to the service package purchased, and your team never touches a spreadsheet.

Customer Communications

Missed Call Text Back

When a business call goes unanswered, an automated SMS reaches the caller within seconds with a booking link and a friendly message. The missed call is logged in your CRM with a follow up task, so no lead slips through the cracks.

Documents & Contracts

CRM to Proposal Generator

When a deal hits the proposal stage in your CRM, this automation pulls the client name, scope, pricing, and line items, then merges everything into a branded template. The finished PDF lands back on the deal record and in the prospect's inbox without anyone touching a document.

Client Onboarding

Medical Practice New Patient Intake Automation

When a new patient books, they automatically receive intake forms, upload their insurance card, and complete medical history before they walk in. Your front desk gets a readiness summary with verified insurance and calculated copay, not a clipboard to chase.

Customer Communications

Stale Lead Reengagement Drip

A scheduled automation scans your CRM for leads that have gone quiet, sends a personalised three email sequence referencing their original enquiry, and stops the moment they reply. Dead leads come back to life without your sales team lifting a finger.

Client Onboarding

Automated Document Collection Portal

Automatically send clients a personalised portal requesting the exact documents you need, chase them with timed reminders, and update your CRM the moment everything lands. No emails. No phone calls. No spreadsheets tracking who sent what.

Scheduling & Bookings

Tiered SMS + Email Reminder Sequence

An automated sequence sends an email 48 hours before each appointment, an SMS 24 hours before, and a final SMS 2 hours before. Each message includes a one tap confirm or cancel link that updates your booking status in real time.

Data Sync & Integrations

Accounting Payment Status Back Sync to CRM

Automatically push invoice payment statuses from your accounting software back into your CRM, so sales and account managers always know who has paid and who hasn't before every client conversation.

Data Sync & Integrations

Two Way Contact Sync Between CRM and Email Marketing

Automatically keep contacts, tags, and unsubscribe status synchronised between your CRM and email marketing platform. Changes in one system appear in the other within minutes, not days.

Sales & Leads

Round Robin Lead Routing by Territory or Specialty

Automatically distribute incoming leads to the right sales rep based on territory, specialty, or capacity. No manager bottleneck, no cherry picking, no leads sitting in a queue wondering who owns them.

Customer Communications

Birthday / Anniversary Outreach

A daily automated workflow checks your CRM for upcoming birthdays and client anniversaries, then sends personalised messages by email or SMS. High value clients get flagged for a personal call, so every relationship gets the right touch at the right time.

Data Sync & Integrations

Google Sheet to CRM Bulk Import Pipeline

Automatically validate, deduplicate, enrich, and import bulk contact lists from Google Sheets into your CRM. Every lead gets tagged, assigned to the right rep, and ready for outreach within minutes of landing in the spreadsheet.

Scheduling & Bookings

Automated Pre Appointment Document Collection

When a client books an appointment, this automation sends them a personalised upload portal for required documents, tracks what comes in, chases what doesn't, and tells your staff exactly who is prepared before anyone walks through the door.

Documents & Contracts

Referral Letter Generation and Tracking

When a GP flags a patient for referral, this automation pulls the clinical summary, generates a formatted referral letter, sends it to the specialist, and tracks acknowledgement with timed follow up nudges until the patient is booked.

AI Agents

Lead Qualification & Scoring Agent

An AI agent that enriches, scores, and routes every inbound lead in under a minute. High intent prospects get a discovery call booked automatically. Everyone else enters a nurture sequence. Your sales team only talks to people worth talking to.

Scheduling & Bookings

Two Way Confirmation with Auto Rescheduling

Clients confirm, reschedule, or cancel their appointments by replying to a single text message. The automation handles each response instantly, cutting inbound calls and filling gaps before they cost you revenue.

Reporting & Dashboards

Practitioner Credentialing and Compliance Tracker

An automated system that tracks every practitioner credential in your medical practice, sends staged renewal reminders before expiry, and alerts you the moment anything lapses. No more spreadsheets, no more guesswork.

Invoicing & Payments

AI Toned Follow Up Emails for Late Invoices

Automatically generate follow up emails that match the right tone to how overdue each invoice is. Polite at one week, firm at 30 days, final notice at 60. No more agonising over wording or avoiding the conversation altogether.

AI Agents

Intelligent Appointment Booking Agent

An AI agent that handles appointment bookings around the clock via chat or SMS, qualifying prospects, checking real time availability, and confirming appointments while your team is off the clock.

Invoicing & Payments

Monthly Revenue and Aging Report Generator

Automatically pulls your revenue and receivables data from your accounting system on the first of each month, calculates aging buckets, and delivers a formatted report to leadership before anyone asks for it.

Reporting & Dashboards

Accounts Receivable Aging Alert

Automatically monitor overdue invoices in QuickBooks or Xero each morning, send tiered payment reminders to clients, and escalate aged receivables to your team so nothing slips through the cracks.

Customer Communications

Patient Recall for Overdue Checkups

A scheduled automation queries your practice management system for overdue patients and sends a multi step SMS and email sequence that stops the moment they book. No staff chasing, no patients forgotten.

Reporting & Dashboards

Marketing Channel ROI Weekly Digest

Automatically pulls spend and conversion data from every ad platform you use, calculates true cost per lead and return on ad spend per channel, and delivers a ranked weekly report so you can shift budget before the month ends.

Invoicing & Payments

Deal Closed to Invoice Generator

When a deal closes in your CRM, an invoice is automatically drafted in your accounting system with the correct line items, client details, and tax rates. Your finance team reviews and sends it in minutes, not days.

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