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Use Cases

Customer Communications

Automated emails, SMS, and notifications that keep clients in the loop at every stage. No manual follow-ups.


Invoicing & Payments

Stripe Subscription Created to Welcome and Billing Confirmation

When a customer subscribes through Stripe, this automation instantly sends a branded welcome email with billing details, creates their CRM record, and tracks the subscription. No manual follow up, no missed first impressions.

Customer Communications

Patient Recall for Overdue Checkups

A scheduled automation queries your practice management system for overdue patients and sends a multi step SMS and email sequence that stops the moment they book. No staff chasing, no patients forgotten.

AI Agents

Client Sentiment & Churn Risk Agent

An AI agent monitors support tickets, email tone, payment behaviour, and engagement signals across every client account, scores churn risk weekly, and alerts your account managers before a single cancellation email gets written.

Client Onboarding

Automotive Dealership Buyer Followup Workflow

After every vehicle sale, an automated sequence sends a personalised thank you email, a satisfaction survey, a Google review request, and a service reminder. Low survey scores trigger an instant alert to the sales manager so problems get fixed before they go public.

Sales & Leads

Real Estate Listing Inquiry Auto Response and Routing

Automatically respond to listing inquiries within seconds and route each lead to the right agent, so buyers hear from you before they hear from your competition.

Customer Communications

Appointment Reminder Sequence (SMS + Email)

Automatically send a confirmation email at booking, a text the day before, and a final SMS an hour out. Clients show up, your calendar stays full, and your front desk stops making reminder calls.

Reporting & Dashboards

Monthly Client Performance Report (PDF)

Automatically pull metrics from Google Ads, Meta, GA4 and more, compile branded PDF reports with AI written summaries, and email them to every client on the first of the month. No spreadsheets, no copy paste, no five day scramble.

Invoicing & Payments

Invoice Dispute and Credit Note Workflow

Automatically detect invoice disputes in client replies, pause collection reminders before they cause damage, and route each case to the right person with full context. Credit notes get generated once the dispute is resolved.

Data Sync & Integrations

Lab and Diagnostic Result Notification

Automatically route pathology and diagnostic results to the right practitioner, track their review, and notify patients the moment results are ready. No more chasing fax machines or making dozens of phone calls each day.

Documents & Contracts

Court Filing Confirmation & Service Tracker

Automatically tracks court filing confirmations and service deadlines so nothing slips through the cracks. When a document is filed, the workflow monitors for registry confirmation, calculates service deadlines, and escalates before procedural time limits expire.

Customer Communications

Appointment Booking Confirmation with Prep Instructions

Automatically send clients a confirmation with preparation checklists, intake forms, and documents tailored to their appointment type. They show up ready. You stay on schedule.

Invoicing & Payments

Stripe Payment Received to Invoice Reconciliation

When a Stripe payment lands, the matching invoice in your accounting system is automatically marked as paid, fees are recorded, and your client gets a receipt. No CSV exports, no weekly reconciliation sessions, no month end surprises.

Scheduling & Bookings

Post Appointment Review Request

When an appointment ends, this automation texts the client a quick satisfaction rating. High scores get a direct link to leave a Google or Yelp review. Low scores alert your manager privately so they can reach out before any damage is done.

Client Onboarding

AI Personalised Welcome Email Generator

Automatically draft personalised welcome emails for every new client using AI and their intake form data. Your team reviews and approves each one in Slack before it sends, so every client gets a warm, specific first impression without anyone spending 20 minutes writing it.

Documents & Contracts

Conveyancing Settlement Countdown & Milestone Tracker

When a new conveyancing matter is opened, this automation builds a full settlement countdown with milestone tasks, assigns due dates, and sends reminders to every party involved. Overdue milestones trigger escalation alerts so nothing slips through unnoticed.

Client Onboarding

Trades Business Job Onboarding

Automatically create customer records, send welcome messages, schedule first appointments, and flag permit requirements the moment a service agreement is signed. Your office staff never touches the admin.

Client Onboarding

Multi Stakeholder Onboarding Coordinator

When a new B2B client submits their intake form, this automation reads every team member's role and sends each person the exact onboarding content they need. Billing contacts get payment setup. Project sponsors get the timeline. Day to day operators get tool access and kickoff details. Every stakeholder's progress is tracked independently until all are ready.

AI Agents

Support Ticket Classification & First Response Agent

An AI agent that reads every incoming support ticket, classifies it by type and urgency, drafts a first response using your knowledge base, and routes it to the right person. First response times drop from hours to seconds, and over half your tickets never need a human at all.

Scheduling & Bookings

Telehealth Link Generation and Pre Appointment Setup

Automatically generate unique video consultation links, send patients a pre appointment pack with connection instructions, and deliver a timed SMS reminder so they join with one tap.

Customer Communications

Postoperative / Post Procedure Followup Sequences

When a procedure is marked complete, an automated sequence sends recovery instructions, symptom surveys, and booking prompts at timed intervals. Concerning responses trigger an immediate alert to the treating practitioner, catching complications days before the next scheduled appointment.

Documents & Contracts

White Label Deliverable Packaging

When a deliverable is marked complete in your project management tool, an automation pulls the files, applies your client's branding to cover pages and templates, compiles everything into a polished package, and delivers it to the client portal or inbox. No manual rebranding required.

AI Agents

Technician Daily Briefing Bot

An automated workflow compiles each technician's daily schedule, route, customer notes, and access instructions, then sends a formatted briefing via SMS or messaging app before they leave home. No morning huddle required.

Documents & Contracts

Proposal Viewed Notification and Follow Up

When a prospect opens your proposal, this automation logs the view in your CRM, pings the assigned salesperson on Slack, and sends a templated follow up email if the document stays unsigned after 48 hours.

Customer Communications

Multi Client Content Approval Workflow

Automatically route creative assets to the right client contact for approval, track every response, and nudge stalled reviews. No more digging through inboxes to figure out what's been signed off.

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