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Use Cases

Customer Communications

Automated emails, SMS, and notifications that keep clients in the loop at every stage. No manual follow-ups.


Customer Communications

Quote Follow Up Sequence

Automatically sends timed check ins after every quote you send, nudging prospects at day two, day five, and day ten. Stops the moment they accept, so you never chase a closed deal.

Client Onboarding

Automated Document Collection Portal

Automatically send clients a personalised portal requesting the exact documents you need, chase them with timed reminders, and update your CRM the moment everything lands. No emails. No phone calls. No spreadsheets tracking who sent what.

Scheduling & Bookings

Tiered SMS + Email Reminder Sequence

An automated sequence sends an email 48 hours before each appointment, an SMS 24 hours before, and a final SMS 2 hours before. Each message includes a one tap confirm or cancel link that updates your booking status in real time.

Customer Communications

Project Milestone Client Update

When a project milestone is completed in your PM tool, an automated workflow sends your client a clear, personalised update with what just finished and what comes next. No more writing individual emails. No more fielding calls from clients who just want to know where things stand.

Customer Communications

Post Service Review Request and Reputation Management

After every completed service, an automated workflow collects customer feedback by SMS, routes happy customers to leave public reviews, and flags unhappy ones for private follow up before they ever reach Google.

Reporting & Dashboards

Weather Triggered Service Demand Alerts

An automated workflow monitors weather forecasts across your service area and triggers team alerts, parts staging, and customer outreach before the calls start flooding in.

Customer Communications

Job Photo Documentation to Client

When a technician uploads before and after photos, this automation compiles them into a branded report with job details and sends it to the customer within an hour of completion. No manual effort, no forgotten follow ups.

Data Sync & Integrations

Two Way Contact Sync Between CRM and Email Marketing

Automatically keep contacts, tags, and unsubscribe status synchronised between your CRM and email marketing platform. Changes in one system appear in the other within minutes, not days.

Sales & Leads

Proposal Follow Up Sequencer

Automatically tracks proposal status and sends timed, personalised follow ups based on whether a prospect has opened, reviewed, or ignored your proposal. No more lost deals from forgotten follow ups.

Sales & Leads

Warranty Expiry Upsell Campaign

Your CRM already knows when every vehicle's warranty expires. This automation turns that date into a sequenced campaign that reaches customers at 90, 60, and 30 days out, routing hot leads straight to your sales team.

Customer Communications

Birthday / Anniversary Outreach

A daily automated workflow checks your CRM for upcoming birthdays and client anniversaries, then sends personalised messages by email or SMS. High value clients get flagged for a personal call, so every relationship gets the right touch at the right time.

Scheduling & Bookings

Automated Pre Appointment Document Collection

When a client books an appointment, this automation sends them a personalised upload portal for required documents, tracks what comes in, chases what doesn't, and tells your staff exactly who is prepared before anyone walks through the door.

Documents & Contracts

Referral Letter Generation and Tracking

When a GP flags a patient for referral, this automation pulls the clinical summary, generates a formatted referral letter, sends it to the specialist, and tracks acknowledgement with timed follow up nudges until the patient is booked.

Invoicing & Payments

Repair Estimate Approval and Payment Collection

When a technician finishes an inspection, this automation sends your customer an itemised digital estimate with photos, descriptions, and approve or decline buttons for each line item. Approved work updates the job card instantly, and payment is collected via a secure link before pickup.

Scheduling & Bookings

Two Way Confirmation with Auto Rescheduling

Clients confirm, reschedule, or cancel their appointments by replying to a single text message. The automation handles each response instantly, cutting inbound calls and filling gaps before they cost you revenue.

Scheduling & Bookings

Fleet Maintenance Scheduling for Commercial Accounts

Automatically track service intervals, mileage thresholds, and compliance deadlines across every vehicle in a fleet. The system books appointments during preferred maintenance windows, confirms with the fleet manager, and delivers monthly compliance reports without manual chasing.

Invoicing & Payments

AI Toned Follow Up Emails for Late Invoices

Automatically generate follow up emails that match the right tone to how overdue each invoice is. Polite at one week, firm at 30 days, final notice at 60. No more agonising over wording or avoiding the conversation altogether.

AI Agents

Intelligent Appointment Booking Agent

An AI agent that handles appointment bookings around the clock via chat or SMS, qualifying prospects, checking real time availability, and confirming appointments while your team is off the clock.

Client Onboarding

Real Estate Buyer Onboarding Workflow

Automatically send welcome materials, collect finance preapproval documents, and configure listing alerts the moment a buyer signs their representation agreement. Your new clients feel guided from minute one while you stay focused on showing properties.

Invoicing & Payments

Accounts Receivable Ageing Followup Sequence

A weekly automated workflow pulls aged receivables from your accounting software, sorts overdue invoices into 30, 60, and 90 day buckets, and sends a graduated email sequence to each debtor. Your clients get paid faster without you chasing a single invoice.

Invoicing & Payments

Late Payment Interest and Fee Calculator

Automatically calculate and apply late payment fees based on each client's contract terms. No manual maths, no awkward conversations, and no more leaving money on the table.

Reporting & Dashboards

Accounts Receivable Aging Alert

Automatically monitor overdue invoices in QuickBooks or Xero each morning, send tiered payment reminders to clients, and escalate aged receivables to your team so nothing slips through the cracks.

Customer Communications

Tyre Season Changeover Campaign

Automatically segment your customer base, trigger seasonal tyre changeover campaigns based on weather data, and fill your booking calendar before the rush hits.

Customer Communications

Mileage Based Service Reminder Campaigns

A scheduled automation checks your CRM for vehicles approaching service intervals based on estimated mileage, then sends tiered SMS and email reminders that bring customers back before they drift to a competitor.

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