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Use Cases

Customer Communications

Automated emails, SMS, and notifications that keep clients in the loop at every stage. No manual follow-ups.


AI Agents

Digital Vehicle Inspection Report with Photo Evidence

Technicians capture photos and notes on a tablet. AI translates findings into plain language reports with colour coded severity ratings, then sends them to customers with a booking link. Approval rates climb 20 to 30% because customers can see the evidence for themselves.

Invoicing & Payments

New Client Onboarding with Payment Setup

Automatically create client profiles across your CRM, accounting software, and payment processor the moment a deal closes. Payment collection is live before you've finished your coffee.

Scheduling & Bookings

Tenant Maintenance Request Routing and Vendor Dispatch

Automatically categorise tenant maintenance requests, assign the right vendor, and dispatch work orders in seconds. Emergency issues trigger instant callbacks while routine requests follow structured routing, keeping tenants informed at every stage.

Scheduling & Bookings

AI Voice Appointment Reminder

An automated workflow fetches tomorrow's appointments each evening, triggers natural sounding AI phone calls to remind each client, and logs every outcome so your team starts the day knowing exactly who confirmed.

AI Agents

Buyer Preference Matching and Property Alerts

Automatically match new property listings to buyer criteria and send personalised alerts with AI generated explanations, so your buyers hear about the right homes before anyone else calls.

Customer Communications

Webinar / Event Registration Confirmation and Reminder

Automatically confirm every event registration with a calendar invite, send timed SMS and email reminders before the session, then follow up afterwards with recordings and a CTA. Every registrant lands in your CRM tagged and ready for sales.

Sales & Leads

Lost Deal Win Back Campaign Trigger

When a deal is marked Closed Lost in your CRM, this automation captures the loss reason, waits for the right moment, then sends a personalised reengagement email. If the contact responds, it reopens the deal and alerts your rep with full context.

Reporting & Dashboards

Neighbourhood Market Report Auto Distribution

Automatically pull local sales data, generate branded neighbourhood market reports with AI written commentary, and distribute them to your sphere of influence on a set schedule. Every report positions you as the local expert and turns passive contacts into inbound listing leads.

Customer Communications

Insurance Policy Renewal Pipeline

A scheduled automation queries your insurance management system for policies approaching expiry, sends personalised renewal reminders at 60, 30, and 14 day intervals, creates broker tasks in your CRM, and escalates silent clients before coverage lapses.

Invoicing & Payments

Failed Subscription Payment Recovery Workflow

Automatically detect failed subscription payments, reach customers across email and SMS with update links, and recover lost revenue without your team chasing individual invoices.

Scheduling & Bookings

No Show Detection and Reengagement

When a client misses their appointment, an automated workflow detects it within minutes, sends a personalised rebooking message, and follows up by email if they don't reschedule. Every missed appointment gets a second chance at revenue without your team lifting a finger.

Reporting & Dashboards

Automated Google Business Profile Insights Report

Pulls your Google Business Profile performance data every week, analyses the trends, and delivers a plain language report with specific recommendations straight to your inbox or Slack. No more guessing whether your local listing is actually working.

AI Agents

Job Estimate Follow Up Agent (Trades/Construction)

An automated agent follows up on every estimate you send, personalising each message based on the job type, quote amount, and season. Your team stays on the tools while AI turns forgotten quotes into booked jobs.

Customer Communications

Prescription Refill Request Automation

Patients request refills via SMS or a portal. The workflow checks their prescription history, queues a one click approval for the GP, and notifies the patient and pharmacy automatically.

Customer Communications

BAS/GST Lodgement Reminder Sequence

Automatically send timed reminder emails to clients before each BAS lodgement deadline, track who has responded, and escalate the ones who haven't. Your team stops chasing documents and starts preparing them.

Client Onboarding

Tax Return Document Collection Portal per Client

A personalised document request portal for each tax client that tracks uploads in real time, sends automatic reminders for missing items, and notifies your preparers the moment a file is complete and ready to work.

Reporting & Dashboards

Retainer Hours Usage Alerts

Automatically monitors hours logged against each retainer contract and sends alerts when usage hits 75% and 90% thresholds, so your account managers can act before overservicing eats your margin.

Customer Communications

Missed Call Text Back

When a business call goes unanswered, an automated SMS reaches the caller within seconds with a booking link and a friendly message. The missed call is logged in your CRM with a follow up task, so no lead slips through the cracks.

Client Onboarding

Training Drip Sequence for New Clients

Automatically deliver a timed series of training emails, videos, and check ins to every new client after their kickoff call. Clients learn your tools and processes at their own pace, your team fields fewer support questions, and adoption rates climb without anyone chasing people manually.

AI Agents

Content Repurposing Agent

When you publish a blog post, this automation reads the full article and generates platform specific drafts for LinkedIn, Twitter, email, and more. Every output matches your brand voice. Drafts land in a review board for approval before anything goes live.

Invoicing & Payments

Square/Shopify POS Sale to Invoice and Receipt

Every point of sale transaction automatically creates a matching invoice or receipt in your accounting system, so your books stay accurate without anyone touching a spreadsheet.

Customer Communications

Stale Lead Reengagement Drip

A scheduled automation scans your CRM for leads that have gone quiet, sends a personalised three email sequence referencing their original enquiry, and stops the moment they reply. Dead leads come back to life without your sales team lifting a finger.

AI Agents

After Hours Emergency Callout Routing

An AI voice agent answers after hours calls, triages emergencies from routine requests, and routes urgent jobs to your on call technician with full context. Nonurgent callers get a text confirming next business day service.

Sales & Leads

realestate.com.au/Domain Lead to CRM Instant Routing

Automatically capture leads from realestate.com.au, Domain, and other portals, route them into your CRM with source tags, and fire off a personalised response in under 60 seconds. No manual copying, no delayed replies, no lost commissions.

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The 5 Workflows Costing Your Business 20 Hours a Week
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04 Real results from real businesses
05 Your first automation: a step-by-step checklist
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