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Trades Automation Agency

Your Business Runs While You're on the Tools

You got into the trades to do the work, not to sit in a van at 7pm answering texts and chasing invoices. Two thirds of tradies have lost work because admin got in the way. We handle the office side so you can stay on the tools.

AJDPZD

300+ automations built across 50+ businesses

Your morning on autopilot
Live
Leads 3 handled
New lead from website — Sarah Chen 7:48 AM
Replied in 14s · Automation services enquiry
Sarah Chen added to CRM pipeline 7:49 AM
Auto-categorised as “Hot lead”
Chat visitor converted to lead 9:05 AM
Added to CRM · Source: website chat
Payments 2 handled
Payment reminder — Invoice #1847 8:23 AM
Marcus Rivera · 14 days overdue
Job invoice sent — 14 Smith St reno 10:15 AM
$4,200 · Job completed yesterday
Customer service 2 handled
Website chat answered 8:51 AM
“Yes, we service the Hills District!” · Instant
Quote follow-up — Priya Patel 9:32 AM
Quote #312 · 2nd follow-up · 5 days no response
Admin 2 handled
Appointment reminders sent 10:45 AM
3 clients reminded · Reduces no-shows by 40%
Pipeline summary sent to Slack 11:15 AM
12 active leads · 3 proposals pending
Leads 3 handled
New lead from website — Sarah Chen 7:48 AM
Replied in 14s · Automation services enquiry
Sarah Chen added to CRM pipeline 7:49 AM
Auto-categorised as “Hot lead”
Chat visitor converted to lead 9:05 AM
Added to CRM · Source: website chat
Payments 2 handled
Payment reminder — Invoice #1847 8:23 AM
Marcus Rivera · 14 days overdue
Job invoice sent — 14 Smith St reno 10:15 AM
$4,200 · Job completed yesterday
Customer service 2 handled
Website chat answered 8:51 AM
“Yes, we service the Hills District!” · Instant
Quote follow-up — Priya Patel 9:32 AM
Quote #312 · 2nd follow-up · 5 days no response
Admin 2 handled
Appointment reminders sent 10:45 AM
3 clients reminded · Reduces no-shows by 40%
Pipeline summary sent to Slack 11:15 AM
12 active leads · 3 proposals pending
300+ workflows across
+ many more

Every Missed Call Is a Job That Goes to Someone Else

70% of service leads go with the first business that replies. You're up a ladder or halfway through a job, you can't answer. By the time you call back, they've booked your competitor.

Enquiries sit in Facebook Messenger and WhatsApp while you're on site. Invoices go out late because you ran out of day. Australian trade businesses lose an average of $20,000 a year in billable time to admin. That's a ute payment, a holiday, a second apprentice.

New enquiry without automation.
Leads getting buried
0 replies
New enquiry with invulnerable.
Lead handled in seconds
Live
1
Detect
2
Pipeline
3
Reply
4
Book
5
Notify

Three Steps to a Business That Runs Without You in It

No IT team required. No complicated software. We look at how your trade business actually runs, build the automations to handle the repetitive stuff, and make sure it all works before we hand it over.

Audit

We map where you're losing time and money

We look at how jobs come in, how quotes go out, how you schedule, how you invoice, and where cash flow gets stuck. Most trade businesses have 10 to 15 hours a week of admin that could be automated. At trade rates, that's over $20,000 a year back in your pocket.

Get a full breakdown of time spent on admin vs. billable work
Operations Audit
Lead follow-up takes 4+ hours
    !! 68% go cold before reply
Data entry — copy-pasting between
  3 different tools (6 hrs/wk)
3 days to onboard a new client
    competitors do same-day
Invoicing already on Stripe — good
Build

We build your automations

New enquiry comes in at 9pm on a Saturday and it gets acknowledged instantly, logged, and queued for quoting. Quote gets accepted and the job is scheduled with client confirmation sent automatically. Job is done and the invoice goes out the same day, with payment reminders following up on their own. All connected to the tools you already use.

Average build time: 5 to 10 business days.
calendlygoogle-calendartypeformgmailgoogle-sheets
hubspot
stripe
xerogoogle-sheetsquickbooks
hubspotcalendlystripe
slackgmail
typeformmailchimp
airtablenotionslackgmail
asanatrellonotiongoogle-sheets
slack
gmail
hubspotslackgoogle-sheets
Launch

We test it and train your team

Everything gets tested with real jobs before it goes live. We stick around for 30 days to make sure nothing breaks and your team knows how to use it. You own everything. No ongoing fees unless you want maintenance.

30 days of post launch support included.
Response time
4+ hours
4 min
Manual work per week
6.2 hours
12 min
Client onboarding
3 days
Same day

Fifteen hours a week. That’s what we were losing to copying data between our CRM and our accounting software. Koray built an automation, and it dropped to zero.

Sarah Mitchell Director, Mitchel and Co

Two hours a day, every day, moving data between our practice management system and Xero. Koray fixed it in a week.

James Whitfield Operations Manager , Meridian Legal

It just runs. I keep waiting for it to break, and it doesn’t.

Sarah Nguyen Director, Bayside Financial Planning

I was sceptical. Construction isn’t exactly a software industry but we were losing quotes because we weren’t following up fast enough

Tom Hargreaves Founder, Structura Constructions

Koray set the whole thing up, walked us through it, and then it just worked.

Priya Kapoor Practice Manager, Greenwood Medical Centre

Every enquiry gets a response in minutes and lands in the right pipeline automatically.

Daniel Costa Sales Manager, Atlas Property Group

Tax season used to mean late nights moving client data between systems. This year, we didn’t do any of that.

Rachel Kim Office Manager, McKenzie & Partners Accounting
Over 200 automations built
100+ happy customers

You vs. An Office Manager vs. Invulnerable

Three ways to handle the admin. Only one works at 9pm on a Saturday.

Feature comparison
You (DIY) Hire an Office Manager Invulnerable .
Responds to leads while you're on site
Works nights, weekends, and public holidays
No salary, super, or sick leave
Quotes sent within minutes of enquiry
Invoices sent the day the job is done
Chases late payments automatically
Connects your existing tools together
No lock in contracts

An office manager handles one thing at a time. Automation handles everything at once. And it never calls in sick or takes annual leave.

Automations built for trade businesses

134 automations built Explore all automations
Client Onboarding
30 Day Onboarding Health Check and Feedback Loop

Thirty days after onboarding begins, an automated workflow surveys your client, pulls milestone data from your project tools, generates an AI written retrospective, and flags anyone who needs a recovery call. Every onboarding teaches the next one.

See automation
Documents & Contracts
Change Order Approval Workflow

Capture scope changes on site, generate costed PDFs, route them through internal approval and client e signature, and log everything automatically. No verbal agreements, no lost paperwork, no payment disputes.

See automation
Documents & Contracts
Contractor Onboarding Document Pack

When a new contractor lands in your HR system or Airtable base, this automation generates a complete document bundle, sends it as a single signing package through PandaDoc, and updates your records the moment everything is signed.

See automation
Documents & Contracts
CRM to Proposal Generator

When a deal hits the proposal stage in your CRM, this automation pulls the client name, scope, pricing, and line items, then merges everything into a branded template. The finished PDF lands back on the deal record and in the prospect's inbox without anyone touching a document.

See automation
Documents & Contracts
eSignature Completion to Folder Filing

When every party signs a document in DocuSign or PandaDoc, this automation downloads the completed PDF, renames it to your filing convention, stores it in the right client folder, and notifies the account manager. No manual downloading, no misfiled contracts.

See automation
Documents & Contracts
Expiring Contract Renewal Alerts

A scheduled workflow scans your contracts database daily, flags renewals at 30, 14, and 7 day intervals, and sends tiered alerts to account managers and leadership so nothing expires unnoticed.

See automation
Client Onboarding
Invoice and Payment Setup on New Client Creation

When a new client is created in your CRM, this automation builds their billing profile, generates the first invoice, sets up recurring payments, and sends a secure link to collect their payment method. No manual data entry between systems, no forgotten first invoices.

See automation
Documents & Contracts
Invoice to PDF and Auto Send

When a project is marked complete in your project management tool, this automation pulls billable hours and rates, generates a branded PDF invoice, and emails it to the client with payment instructions. A copy lands in the client folder without anyone lifting a finger.

See automation
Documents & Contracts
New Client Contract Auto Generation

When a new client record lands in your CRM with a signed engagement letter, a prefilled contract is automatically generated and sent for e signature. No copying, no delays, no forgotten clauses.

See automation
Documents & Contracts
Proposal Viewed Notification and Follow Up

When a prospect opens your proposal, this automation logs the view in your CRM, pings the assigned salesperson on Slack, and sends a templated follow up email if the document stays unsigned after 48 hours.

See automation
Documents & Contracts
Trades Quote to Contract Converter

Automatically converts approved quotes into signed service contracts with warranty terms, payment schedules, and scope definitions. No manual paperwork, no verbal agreements, no disputes three months later.

See automation
Customer Communications
AI Classified Email Auto Responder

An AI agent reads every email in your shared inbox, classifies it by type, and sends an appropriate response within minutes. New enquiries, support questions, billing issues, and spam all get handled automatically, around the clock.

See automation
Client Onboarding
AI Personalised Welcome Email Generator

Automatically draft personalised welcome emails for every new client using AI and their intake form data. Your team reviews and approves each one in Slack before it sends, so every client gets a warm, specific first impression without anyone spending 20 minutes writing it.

See automation
AI Agents
AI Review Response Agent

An automated agent monitors your Google and Yelp reviews, classifies each one by sentiment, drafts a response that matches your tone, and posts it. Negative reviews get routed to you for approval first. Your response rate stays near 100% without you writing a single reply.

See automation
Customer Communications
Appointment Booking Confirmation with Prep Instructions

Automatically send clients a confirmation with preparation checklists, intake forms, and documents tailored to their appointment type. They show up ready. You stay on schedule.

See automation
Customer Communications
Appointment Reminder Sequence (SMS + Email)

Automatically send a confirmation email at booking, a text the day before, and a final SMS an hour out. Clients show up, your calendar stays full, and your front desk stops making reminder calls.

See automation
Client Onboarding
Automated Client Onboarding Checklist with Status Tracking

Automatically generate a structured onboarding checklist for every new client, assign tasks to the right team members, track completion in real time, and escalate overdue items before anyone has to ask.

See automation
Sales & Leads
Automated Reference Request After Deal Close

When a deal closes in your CRM, a timed sequence of personalised review requests goes out via email and SMS. Customers get a direct link to your Google review page while their experience is still fresh, and your team never has to remember to ask.

See automation
AI Agents
Client Onboarding Orchestrator

When a deal closes, this automation creates the project, sends the welcome email, builds the shared folder, books the kickoff call, and sets up billing. Every step adapts to the service package purchased, and your team never touches a spreadsheet.

See automation
Client Onboarding
Construction Subcontractor Onboarding

Automatically collect insurance certificates, W9 forms, and safety questionnaires from new subcontractors, then validate compliance with AI before they set foot on site. No email chains, no chasing paperwork, no expired certificates slipping through.

See automation
Client Onboarding
CRM Deal Won to Full Onboarding Kickoff

When a deal closes in your CRM, this automation instantly provisions billing records, creates communication channels, assigns your delivery team, and sends the client a personalised welcome email with a booking link. No admin lag, no dropped handoffs.

See automation
Customer Communications
Estimate Request Auto Acknowledgement with Qualification Questions

Every quote request gets an instant reply and a short set of qualifying questions. By the time your estimator sees the lead, they already know the budget, timeline, and scope, so they spend their hours on prospects who actually convert.

See automation
AI Agents
Invoice Follow Up & Collections Agent

An automated agent monitors your aging invoices, sends personalised follow up emails that escalate in tone based on how late the payment is, and alerts your team when human intervention is needed. You collect more of what you're owed without the awkward chasing.

See automation
Customer Communications
Invoice Payment Reminder Escalation

Automatically chase overdue invoices through a timed escalation sequence of emails, SMS, and internal alerts, so you collect faster without the awkward phone calls.

See automation

FAQs

No tech jargon. Just straight answers.

Book your free audit
I already use ServiceM8 / Tradify / Fergus. Why do I need this?

Those tools are great at managing jobs. They don't chase your quotes, follow up on unanswered enquiries, send invoices the day a job is done, or nudge clients who haven't paid. We automate the gaps between your tools so nothing falls through the cracks.

I'm not tech savvy. Will I be able to use this?

We build everything and train you on it. If you can use a phone and check your texts, you can use the system. Most of our trade clients are surprised how simple it is once it's set up.

Will it actually help with cash flow?

Late invoicing is one of the biggest cash flow killers in the trades. When invoices go out the same day the job is done, and payment reminders follow up automatically, you stop funding materials on your own card while you wait to get paid.

How long before it's up and running?

Most trade businesses are automated within 2 weeks. Simple workflows like auto quoting or invoice reminders can be live in days.

What does it cost?

Every job is different, but our builds are fixed price. You know the cost before we start. No hourly billing that blows out. The audit is free and gives you a clear scope before you commit to anything.

What happens after the 30 days?

You own everything. It keeps running without us. If you want us to maintain it, add new automations, or adjust things as your business grows, we offer retainer plans. No obligation.

What happens if something breaks or stops working?

We monitor your automations and get alerted when something fails. Most issues are fixed before you even notice. If something does need your input, we’ll reach out with a clear explanation and a fix ready to go.

Can it handle jobs with multiple stages and different trades on site?

We build workflows that track each stage of a job, notify the right people when their part is coming up, and keep your schedule updated automatically. It works whether you’re managing subbies or running your own crew.

My team won’t fill in apps or follow new processes. How do you deal with that?

We design automations that work around how your team already operates. If they send a text or take a photo, we can capture that and push it into your system. The less they have to change, the better it sticks.

Do I still own all my data if I stop using your service?

Everything is yours. We build on tools you control and your data stays in your accounts. If you ever walk away, nothing is locked behind our systems.

Can it handle quoting and follow ups so jobs don’t fall through the cracks?

We automate quote follow ups at intervals you choose, flag jobs that haven’t been accepted, and can even send reminders to customers who’ve gone quiet. No more lost revenue from quotes sitting in someone’s inbox.

Free Whitepaper
The 5 Workflows Costing Your Business 20 Hours a Week
A practical guide for small business owners who are tired of doing things manually.
01 Where your hours are actually going
02 The 5 automations to set up first
03 How to calculate your real cost of doing it manually
04 Real results from real businesses
05 Your first automation: a step-by-step checklist
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  • A step by step checklist to get your first automation live this week
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