Automotive Automation Agency
Sell More Cars, Lose Fewer Leads
84% of CRM leads go untouched after 30 days. 78% of buyers purchase from the first dealership that responds. Your team isn't slow, they're buried in data entry and manual follow ups. We automate the admin across your sales floor and service lane.
Three Steps to a Dealership That Converts While You're Closed
We connect your DMS, online listings, CRM, and communication tools into workflows that capture leads, respond instantly, follow up on schedule, and keep your entire operation running tighter.
We audit your sales, service, and back-office workflows
We trace how leads enter your dealership, how quickly they're responded to, where they stall, and how your service lane manages bookings and follow-ups. We map every manual step across front end and fixed ops, then calculate what it's costing you in lost sales and wasted hours.
We build your dealership automations
Online leads are captured and acknowledged within minutes, even at 9pm on a Sunday. Follow-up sequences run automatically based on buyer behaviour. Stock updates sync across carsales.com.au, Facebook Marketplace, and your website from a single source. Service reminders, booking confirmations, and post-service follow-ups go out by SMS without your advisors lifting a finger. All connected to your existing DMS.
We test, launch, and train your team
Every automation is tested with real lead and service data before going live. We monitor for 30 days, adjust as your team adapts, and make sure your sales, service, and admin staff are confident with how everything works.
Fifteen hours a week. That’s what we were losing to copying data between our CRM and our accounting software. Koray built an automation, and it dropped to zero.
Two hours a day, every day, moving data between our practice management system and Xero. Koray fixed it in a week.
It just runs. I keep waiting for it to break, and it doesn’t.
I was sceptical. Construction isn’t exactly a software industry but we were losing quotes because we weren’t following up fast enough
Koray set the whole thing up, walked us through it, and then it just worked.
Every enquiry gets a response in minutes and lands in the right pipeline automatically.
Tax season used to mean late nights moving client data between systems. This year, we didn’t do any of that.
Manual Ops vs. DMS vs. Invulnerable
Your DMS holds the data. We make it actually work for you.
| Manual / Current Process | DMS Built-In Features | Invulnerable . | |
|---|---|---|---|
| Instant lead response (under 2 minutes, 24/7) | |||
| Multi-platform stock sync from one source | |||
| Automated service reminders and booking confirmations | |||
| Follow-up sequences based on buyer behaviour | |||
| Post-service follow-up and CSI capture | |||
| Works after hours, weekends, and public holidays | |||
| Built for your specific workflows | |||
| No lock-in contracts |
Your DMS is a database. Automation turns it into a system that sells, services, and follows up without waiting for someone to click a button.
Automations built for automotive businesses
Thirty days after onboarding begins, an automated workflow surveys your client, pulls milestone data from your project tools, generates an AI written retrospective, and flags anyone who needs a recovery call. Every onboarding teaches the next one.
When a deal hits the proposal stage in your CRM, this automation pulls the client name, scope, pricing, and line items, then merges everything into a branded template. The finished PDF lands back on the deal record and in the prospect's inbox without anyone touching a document.
When every party signs a document in DocuSign or PandaDoc, this automation downloads the completed PDF, renames it to your filing convention, stores it in the right client folder, and notifies the account manager. No manual downloading, no misfiled contracts.
A scheduled workflow scans your contracts database daily, flags renewals at 30, 14, and 7 day intervals, and sends tiered alerts to account managers and leadership so nothing expires unnoticed.
When a new client is created in your CRM, this automation builds their billing profile, generates the first invoice, sets up recurring payments, and sends a secure link to collect their payment method. No manual data entry between systems, no forgotten first invoices.
When a project is marked complete in your project management tool, this automation pulls billable hours and rates, generates a branded PDF invoice, and emails it to the client with payment instructions. A copy lands in the client folder without anyone lifting a finger.
When a new client record lands in your CRM with a signed engagement letter, a prefilled contract is automatically generated and sent for e signature. No copying, no delays, no forgotten clauses.
When a prospect opens your proposal, this automation logs the view in your CRM, pings the assigned salesperson on Slack, and sends a templated follow up email if the document stays unsigned after 48 hours.
An AI agent reads every email in your shared inbox, classifies it by type, and sends an appropriate response within minutes. New enquiries, support questions, billing issues, and spam all get handled automatically, around the clock.
Automatically draft personalised welcome emails for every new client using AI and their intake form data. Your team reviews and approves each one in Slack before it sends, so every client gets a warm, specific first impression without anyone spending 20 minutes writing it.
An automated agent monitors your Google and Yelp reviews, classifies each one by sentiment, drafts a response that matches your tone, and posts it. Negative reviews get routed to you for approval first. Your response rate stays near 100% without you writing a single reply.
Automatically send clients a confirmation with preparation checklists, intake forms, and documents tailored to their appointment type. They show up ready. You stay on schedule.
Automatically send a confirmation email at booking, a text the day before, and a final SMS an hour out. Clients show up, your calendar stays full, and your front desk stops making reminder calls.
Automatically generate a structured onboarding checklist for every new client, assign tasks to the right team members, track completion in real time, and escalate overdue items before anyone has to ask.
When a deal closes in your CRM, a timed sequence of personalised review requests goes out via email and SMS. Customers get a direct link to your Google review page while their experience is still fresh, and your team never has to remember to ask.
After every vehicle sale, an automated sequence sends a personalised thank you email, a satisfaction survey, a Google review request, and a service reminder. Low survey scores trigger an instant alert to the sales manager so problems get fixed before they go public.
A daily automated workflow checks your CRM for upcoming birthdays and client anniversaries, then sends personalised messages by email or SMS. High value clients get flagged for a personal call, so every relationship gets the right touch at the right time.
When a deal closes, this automation creates the project, sends the welcome email, builds the shared folder, books the kickoff call, and sets up billing. Every step adapts to the service package purchased, and your team never touches a spreadsheet.
When a deal closes in your CRM, this automation instantly provisions billing records, creates communication channels, assigns your delivery team, and sends the client a personalised welcome email with a booking link. No admin lag, no dropped handoffs.
Every quote request gets an instant reply and a short set of qualifying questions. By the time your estimator sees the lead, they already know the budget, timeline, and scope, so they spend their hours on prospects who actually convert.
An automated agent monitors your aging invoices, sends personalised follow up emails that escalate in tone based on how late the payment is, and alerts your team when human intervention is needed. You collect more of what you're owed without the awkward chasing.
Automatically chase overdue invoices through a timed escalation sequence of emails, SMS, and internal alerts, so you collect faster without the awkward phone calls.
When your technician marks a job complete, the client instantly receives a professional summary with photos and a payment link. No phone calls, no handwritten notes, no chasing.
When a deal is marked Closed Lost in your CRM, this automation captures the loss reason, waits for the right moment, then sends a personalised reengagement email. If the contact responds, it reopens the deal and alerts your rep with full context.
Does this work with our DMS?
We integrate with Pentana, ERA, AutoPlay, DealerSocket, and most dealer management systems used in Australia. If yours has an API or supports data exports, we can connect it. The audit includes a full compatibility check.
We're an independent/used car dealer, not a franchise. Is this relevant?
Independent dealers often have more manual admin because they don't get manufacturer-provided systems. The lead response, stock sync, and follow-up automations apply regardless of whether you're selling new, used, or both.
How does the after-hours lead response work?
When a lead comes in from carsales.com.au, your website, or Facebook at any time of day, the system captures it, sends a personalised acknowledgement within minutes, creates a CRM record, and notifies the relevant salesperson. The buyer gets a response at 9pm on a Saturday. Your salesperson picks it up Monday morning with full context.
Can this actually help our service department?
Fixed ops typically generates over 50% of dealership gross profit. We automate service reminders, booking confirmations, post-service follow-ups, and recall notifications. Your service advisors spend their time advising, not chasing confirmations by phone.
Can you keep our stock listings in sync across platforms?
When stock is updated in your DMS, the changes flow automatically to carsales.com.au, your website, Facebook Marketplace, and any other connected listing platforms. No duplicate entry, no outdated listings, no price mismatches.
What does it cost?
Fixed price per engagement. You know the investment before we start. The audit is free and gives you a clear scope of what we'd build, plus what it would save in hours and missed leads. Most dealerships see ROI within the first month.
What if a lead comes in and the automation sends the wrong stock info?
We pull directly from your live inventory data, so pricing and availability reflect what’s current. If a vehicle sells between the enquiry and the response, the message acknowledges that and offers alternatives rather than quoting a car you no longer have.
Our sales team is skeptical about automation. How do we get them on board?
We usually start with one workflow that solves an obvious pain point, like after hours leads going cold. Once the team sees deals landing in their pipeline that would have been missed, adoption takes care of itself.
Can you connect with tools like AutoGate, AutoPlay, or EasyCars?
We integrate with the major listing platforms and inventory tools used by Australian dealers. If your platform has an API or even a structured data export, we can connect it. We’ll confirm compatibility before any build starts.
How do you handle service booking reminders and follow ups?
We automate the full cycle. Reminder before the booking, follow up if they don’t show, and a review request after the job’s done. Everything triggers from your service schedule so there’s no manual sending.
What if we grow from one location to three? Do we have to start over?
No. We build with expansion in mind, so adding a new site means configuring the existing workflows for that location’s inventory, team, and hours. The core logic stays the same and we layer on the specifics.
Not ready to talk yet? Start here.
Everything we've learned building 300+ automations for small businesses, in one practical guide. Written for business owners, not engineers.
- Where your team's hours are actually disappearing
- The five automations worth setting up first and why
- How to calculate what manual work is actually costing you
- A step by step checklist to get your first automation live this week
Completely free.